Your Statutory rights are not affected by any of the following store policies.
Ordering Online with us is safe and secure!
We employ a method of interaction with our visitors that does not compromise credit card information. This online system is 100% secure.
We encourage you to feel comfortable using your credit card to conduct commerce on our site, or to use the Paypal option.
Return / Refund Policy
If you are not satisfied with the goods, and inform us within seven days of your receipt of the goods, just send back the goods to us and we will give you a full refund of the price of the goods. Or we will exchange items if they are faulty on delivery to you and we are notified within 10 days of the customers receipt of the product. All products to be returned must be carefully repackaged in their original packing.
Delivery charge is £5 for orders in the UK , and £10 for the rest of the world. Delivery time is usually 3 to 5 days from order within the UK and can take a little longer for overseas.
Goods are charged at price shown on the product pages on the date the customer places the order and are inclusive of VAT. Prices are correct at time of publication. Errors and omissions are excepted. Orders will be processed at our published prices, otherwise, in the case of any unexpected change in price, you will be informed and asked if you wish to reconsider your order before proceeding.
If we should receive a complaint about any part of our service, by e-mail or phone, it will be answered within three working days. We will then use all means at our disposal to investigate, and promptly and effectively deal with the matter.